Shopping malls are the latest “Main Streets” in Mumbai and raise a wide variety of safety and security issues. Mall security officers are required to respond to a variety of situations, from lost children to criminal activity. They must effectively interact with the public, with mall tenants and management, and with local law enforcement. We ensure that our officers are equipped and qualified to handle any safety and security situation that may arise in a shopping mall. Our mall security services are designed with the needs of your facility and location in mind; everything from uniform to daily duties can be fully customized.
Our mission in mall security is to represent mall management in a positive manner, protect from losses, and serve the public.
Public Relations
Our officers partner with mall management, projecting a positive overall image and providing a safe and helpful environment customers will want to return to. A staple part of our mall security services is rendering assistance wherever and however it is needed, such as:
- Giving directions
- Enforcing all rules and regulations
- Assisting in special circumstances (lost children, vehicle lock-outs)
- Politely correcting discrepancies
- Being pro-active
- Directing media to appropriate person(s)
Loss Prevention
One of the key security issues in shopping malls is the avoidance of destruction; burglary, vandalism and violation of anything poses a danger or harm to property or loss to the management of malls and tenants. Our mall security services are designed to prevent loss or damage due to:
- Theft and pick pocketing
- Vandalism and graffiti
- Trespassing and vagrants
- Safety hazards (spilled liquids, unsafe promotional displays)
